BrandSense
BrandSense: AI-Powered Sentiment Intelligence for Smarter Brands
BrandSense is an NLP-powered tool that extracts, categorizes, and visualizes sentiment from social media, reviews, and digital feedback—helping brands understand customer feelings across topics, regions, and languages.
Key Features
- Categorizes sentiment by topic (food quality, service, coverage, etc.)
- Location-aware sentiment insights*
- Cloud or on-premises deployment
- Dashboards for strategic insights
- Churn prediction, aspect request extraction, and multi-sentiment tagging
Our Core Strengths
Advanced Aspect-Based Sentiment Analysis (ABSA) model
Over 85% accuracy, customizable
to your
data
Built-in Roman Urdu and English language support available
Location based sentiment mapping
using Google Reviews
Customer Churn, Request Detection, Sentiment Analysis
Advanced Aspect-Based Sentiment Analysis (ABSA) model
Over 85% accuracy, customizable
to your data
Built-in Roman Urdu and English language support available
Location based sentiment mapping using Google Reviews
Customer Churn, Request Detection, Sentiment Analysis
Voice-of-Customer (VoC) Analysis
BrandSense goes beyond sentiment tracking with advanced Voice-of-Customer (VoC) intelligence, powered by GPT-4. It ingests unstructured customer feedback from multiple channels—surveys, chats, and reviews—and converts it into actionable insights.
Capabilities:
Extracts key
themes and recurring
issues
Accurately identifies
pain points and
service gaps
Generates insight-rich dashboards for decision maker
Recommends product improvements and CX strategies
Extracts key themes and recurring issues
Accurately identifies pain points and service gaps
Generates insight-rich dashboards for decision maker
Recommends product improvements and CX strategies
Extracts key
themes and recurring
issues
Accurately identifies
pain points and
service gaps
Generates insight-rich dashboards for decision
maker
Recommends product improvements and CX strategies
Why Choose BrandSense
Turn scattered public opinion into meaningful, data-backed insights that inform branding, customer service, and product innovation at scale.